Shipping policy
Last updated: 28/09/2025
At AGUDO Studio, we ship worldwide from our Dubai base and our international warehouses, ensuring safe and reliable delivery. Each order is carefully packaged so your items arrive beautifully and in perfect condition.
➤ PROCESSING TIME
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Jewelry: Orders are prepared and shipped within 1–2 business days from our Dubai base or our international warehouse, depending on availability and destination.
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Clothing: Our clothing collections are made through limited edition production (made-to-order), which allows us to reduce overproduction and maintain exclusivity. Processing times may vary slightly during collection launches or high-demand periods.
➤ SHIPPING TIMES
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UAE orders: Delivered within 1–3 business days.
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International orders: Delivered within approximately 5–8 business days, depending on destination and customs clearance.
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Shipping times are estimates and may vary due to courier delays, customs processes, or external factors.
➤ SHIPPING COSTS
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Shipping fees are calculated at checkout based on your location and order size.
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Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.
➤ TAXES & DUTIES
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International customers: Any customs duties, import taxes, or additional fees applied by the destination country are the sole responsibility of the customer.
➤ TRACKING INFORMATION
Once your order has been shipped, you will receive a confirmation email with your tracking number to follow your package.
➤ SHIPPING ISSUES
AGUDO Studio is not responsible for delays caused by customs, incorrect shipping addresses, or circumstances beyond our control (e.g., courier delays, natural events).
For any issues, please contact us at info@agudostudio.com
